4.8 out of 5
4.4 out of 5
5 out of 5
"Having last visited SEAT in their previous showroom, where parking was a slight problem, I was amazed at the new State of the Art Showroom which I visited today.
The premises are exactly as you would expect for cars of this quality, just 5 star in every way. Having indoor access to so many new vehicles was, indeed, an experience. Doors could be opened fully and you could walk around each one, without bumping into one another!!
Many thanks to Glen, who was so helpful and knowledgeable, and was able to answer any question I asked, in a way that I could fully understand. He is the ideal person to speak with regarding all aspects of SEAT vehicles and nothing was too much trouble for him. He is very much a people person, a most amiable young man, who showed patience when dealing with the older customer but was never condescending, in any way.
I came away quite happy with my SEAT experience and delighted that difficult parking had become a thing of the past!!"
Margaret Waldock - Google
"I’ve just bought a new car from Letchworth SEAT and was delighted with the service I received. From my initial test drive to picking up the car I was treated courteously and given all the information I needed to make an informed choice of vehicle. Delighted with my purchase. Thank you for making the process of buying a car straightforward and pleasurable."
Susan S - AutoTrader
"I was very pleased with the service provided. On this occasion, I required my car to be completed urgently, as I needed it to visit the hospital for a family emergency. The garage competed the car in the time agreed, and promptly contacted me by phone. The car was washed and cleaned when I arrived back at the garage. The Service Team explained the checks that had been carried out and informed me of things that might need attention in the near future."
Anthony S - SEAT Customer Feedback
We’d been looking for a used SEAT Ateca for a few weeks and hadn’t had much success with other garages. Our experience at Letchworth SEAT was so much better. Well worth the 120 mile round trip with a baby. It’s a lovely new showroom, with friendly staff, and refreshments are available. Most importantly, the car was just what we were looking for. There was no pressure and they were happy to answer any questions we had. Picking up the car was also a hassle free experience. Despite the distance, I would definitely go back to this garage next time I’m looking for a car and would recommend to family and friends.
Emma B - AutoTrader
"Quick, efficient and very helpful"
Martha S - SEAT Customer Feedback
"From start to finish the service was professional, honest and straight forward. We have used this dealership many times before (Letchworth). Good old fashioned service with a hint of humour. Nothing was too much trouble and everything was explained in detail. We brought two new cars (husband & wife to celebrate our 40th wedding anniversary).
Denise S - SEAT Customer Feedback
"Very happy with the service from Tom G and the team at Letchworth SEAT. I ordered a Ibiza FR after driving past the garage following a poor experience at another retailer. Tom was great, talked me through different car specs and prices and more than anything was completely transparent and I didn't feel at all pressured to buy, even after the test drive. Tom kept me fully up to date on the progress of my new car right through to collection and has since been in touch to see how everything is. I couldn't recommend Tom and the team enough, thank you!"
Cameron Roots - Google
"I would highly recommend SEAT Letchworth. From start to finish I was impressed by the service that I received from Craig. The showroom and grounds are nice and new and there was no hard sell which is refreshing. I got all the answers to my questions and was given the space to make my own decision. I love my new car - thank you SEAT Letchworth."
Jessica McLaren - Google
"Popped in to have a look on a slow weekend. Spoke briefly to Glen who offered assistance but was in no way pushy, just really helpful. He talked me through the options available, and I ended up putting a deposit down there and then. Less than a week later I’m in a brand new car!
Faultless service. Would recommend to anyone. Thanks Glen!"
Kevin Winterbottom - Facebook
"I have just picked up my first ever new car a beautiful Arona. The whole process from booking a test drive to getting a really great deal to then picking it up today was a flawless experience. Craig Peacock you are a wonderful salesman, not pushy at all. Very knowledgeable of the SEAT brand. Thank you for all your help ."
Dione Dunkley - Facebook
Carole L - SEAT Customer Feedback
I came in having been disappointed at a more local branch but really wanting to see the Arona FR. Whilst I couldn't see this particular model, the initial person I spoke to recognised that I wanted to see the interior and directed me to a different model with the same interior so I could better understand it. He was proactive in booking a test drive for me for the following day. The gentleman who took me on the test drive was a fantastic salesman - he knew everything I wanted to find out more about, and was really helpful throughout the test drive and negotiating afterwards. I was particularly impressed by his thorough appraisal of my part-exchange car. I also bought the service plan and wouldn't even consider going to my local dealer - I will most definitely be using SEAT Letchworth. Thank you so much for you help and guidance through my first new-car purchase!
Jemma J - SEAT Customer Feedback
"Quick and easy to reach a deal that satisfied me"
Peter C - SEAT Customer Feedback
"Was an absolute joy to come in and find a new SEAT with this garage. Charlie Hardy - our salesman was friendly, knowledgeable and provided some decent coffee - he made the process easy and un-stressful. The trade in of our old model was met with a generous offer and the we are excited to pick up our new IBIZA FR."
Matt Adcock - Google
"Just taken delivery of our new SEAT from Letchworth SEAT & CUPRA - very impressed! The whole vehicle purchase process was excellent and the salesman I dealt with obliging, grateful, prompt and ready to go the extra mile. The icing on the cake was the vehicle delivered with a full tank and a bottle of champagne! Customer service excellence!"
James Walker - Google
"I cannot recommend SEAT Letchworth enough. Fantastic customer service from Tom, Alex and Glen. They helped find the perfect car for me and my family, that we are really pleased with. We will be returning again soon to update our other car as SEAT is the way forward . Very approachable, knowledgeable and great at updating me along the way. Thanks guys"
Steve Trotter - Google
"Very courteous. Kept me informed when my new car would be ready. All the formalities completed very efficirently"
John M - SEAT Customer Feedback