Letchworth SEAT & CUPRA is a family owned and run business and has been since 1974. We believe in quality and outstanding experience and strive to provide a friendly and memorable level of service from our sales and service department every day.
CUPRA Specialist. Not your usual job.
With a dynamic spirit and passion for redefining the customer experience, CUPRA is more than just a car brand. CUPRA is a lifestyle and a mindset. That’s why we’re looking for people with a different outlook. Bold but with a proactive approach towards life, socially well connected with their finger on the pulse. Here at CUPRA Letchworth we are very passionate about CUPRA, with a team of Specialist and Brand enthusiasts our aim is to be at the forefront of customer experience.
CUPRA Specialists are based at Retailers across the country and are accountable for providing an exceptional level of service to customers from the first point of contact, through to post-sale care.
Some of your responsibilities will include:
-Being responsible for generating sales leads and prospects for new and pre-owned CUPRA vehicles, you will increase brand awareness by organising events to attract new customers and through producing engaging social media content.
-The successful applicant will be driven to achieve both new and pre-owned CUPRA sales targets. Helped in part by having the highest quality new CUPRA vehicle display.
-Delivering an exclusive and bespoke customer experience, you will be able to highlight the key features and benefits of CUPRA products, and tailor the sales experience for the customer.
-Customer care does not end once the sale is complete – you will be responsible for excellent post-sale care, driving customer loyalty and retention. We are looking for customer service experts rather than just looking for someone from the automotive industry – so previous experience in a dealership is not essential.
Full training and support are provided to help you immerse yourself in the CUPRA values.
-CUPRA Specialists will be working independently, so excellent organisation and self-motivation will be needed to meet targets. You’ll be trusted to make decisions autonomously so someone with a bold approach to their work will fit right in with the CUPRA Tribe.
This role could be right if you:
-Demonstrate previous experience providing fantastic customer service
-Are passionate about motor sports or the automotive industry
-Understand how to reach out to potential customers in the digital age.
Please note, a full driving licence is ESSENTIAL and you must be willing to work weekends. If this sounds like you please submit your CV using the form below.