Letchworth SEAT & CUPRA is a family owned and run business and has been since 1974. We believe in quality and outstanding experience and strive to provide a friendly and memorable level of service from our sales and service department every day.
CUPRA Specialist. Not your usual job.
With a dynamic spirit and passion for redefining the customer experience, CUPRA is more than just a car brand. CUPRA is a lifestyle and a mindset. That’s why we’re looking for people with a different outlook. Bold but with a proactive approach towards life, socially well connected with their finger on the pulse. Here at CUPRA Letchworth we are very passionate about CUPRA, with a team of Specialist and Brand enthusiasts our aim is to be at the forefront of customer experience.
Some of your responsibilities will include:
-Being responsible for generating sales leads and prospects for new and pre-owned CUPRA vehicles, you will increase brand awareness by organising events to attract new customers and through producing engaging social media content.
-The successful applicant will be driven to achieve both new and pre-owned CUPRA sales targets. Helped in part by having the highest quality new CUPRA vehicle display.
-Delivering an exclusive and bespoke customer experience, you will be able to highlight the key features and benefits of CUPRA products, and tailor the sales experience for the customer.
-Customer care does not end once the sale is complete – you will be responsible for excellent post-sale care, driving customer loyalty and retention. We are looking for customer service experts rather than just looking for someone from the automotive industry – so previous experience in a dealership is not essential.
Full training and support are provided to help you immerse yourself in the CUPRA values.
-CUPRA Specialists will be working independently, so excellent organisation and self-motivation will be needed to meet targets. You’ll be trusted to make decisions autonomously so someone with a bold approach to their work will fit right in with the CUPRA Tribe.
This role could be right if you:
-Demonstrate previous experience providing fantastic customer service
-Are passionate about motor sports or the automotive industry
-Understand how to reach out to potential customers in the digital age.
Please note, a full driving licence is ESSENTIAL and you must be willing to work weekends. If this sounds like you please submit your CV using the form below.